KIKU LIVE
Real-time Service Intelligence
Real-time AI that listens to every call, detects issues automatically, launches guided support flows, and captures every validated outcome back into Kiku Core.
Kiku Solutions
Kiku Live first. One intelligence platform behind every workflow.
Kiku Live is the real-time solution layer for complex support environments. It listens to live interactions, detects faults as they emerge, launches Agentic Resolution Flows, and writes validated outcomes back into the graph. Kiku Core and Kiku Customer Service support that motion with governed knowledge infrastructure and ticket-driven workflows, so every application gets smarter, more accurate, and more compliant with use.
Kiku Intelligence Platform
GraphRAG
Dynamic Ontology
Metadata + RBAC
Kiku Live
Real-time guidance with outcome capture and graph write-back.
Kiku Core
Governed knowledge graph across documents, cases, product issues, and customer data.
Customer Service
Support teams resolve faster with graph-grounded guided flows.
Solutions
Lead with live resolution. Extend through the supporting layers.
Kiku Live is the primary experience for teams resolving complex faults in the moment. Kiku Core and Kiku Customer Service sit behind and beside it, giving teams the governed graph foundation and ticket-driven workflows that let live support intelligence compound.
Explore Kiku Live
Kiku Core
Kiku Core
Your support knowledge graph across documentation, cases, product issues, recordings, and customer context. Governed, connected, and continuously improving.
CUSTOMER SERVICE
Kiku Customer Service
A graph-grounded support experience for internal agents and customer-facing users, designed around dynamic guided flows instead of static article search.
Unified Intelligence Platform
The Kiku Intelligence Platform powers every application.
Every solution runs directly on top of the Kiku Intelligence Platform. For security- and privacy-sensitive teams operating in high-complexity B2B environments, that means GraphRAG, ontology, ingestion, metadata, RBAC, ABAC, and continuous learning all live in one unified core so Kiku Core, Kiku Customer Service, and Kiku Live compound case intelligence together instead of fragmenting it across disconnected tools.
CORE
Shared support graph
Documentation, cases, product issues, recordings, and customer context all feed one continuously improving graph.
CONTROL
Governed everywhere
RBAC, metadata, and policy-aware graph retrieval travel with the content whether it appears in live support, ticket workflows, search, or self-service.
COMPOUNDING
Closed-loop learning
Every validated outcome can strengthen the underlying graph, so each solution gets better from real usage.
Integrations
Every conversation surface your organization uses.
Live calls via CTI. Meeting recordings. Case systems. Product issue trackers. Customer context. 100% API coverage.
ServiceNow
Salesforce
NICE CXone
Five9
RingCentral
OneDrive
Google Drive
SharePoint
Confluence
Jira
Need Another Integration?
Request yours
Bring your next system into the stack without ripping anything out.
100% API coverage · Secure token-based auth · No ripping and replacing · Additive graph layer only
Agentic Resolution Platform
Stop rebuilding answers.
Start compounding it.
Every case your team closes. Every product issue your experts diagnose. Every customer context signal that used to disappear. Kiku turns it into a governed knowledge graph that guides the next support interaction in real time. Come see Kiku Live.
No commitment · Response within 4 hours · Demo around your environment